Refund & Returns Policy
At Muha Meds World your satisfaction is our priority. We are committed to providing high-quality THC products and a seamless shopping experience. Please read our Returns & Refund Policy carefully to understand your options if you are not fully satisfied with your purchase.
1. Eligibility for Returns
Due to the nature of our products, we can only accept returns under the following conditions:
The item arrived damaged, defective, or incorrect. You contact us within 48 hours of delivery with clear photo evidence of the issue. The product is unused, unopened, and in its original packaging.
2. Non-Returnable Items
For safety and legal compliance, the following items are not eligible for return or refund:
Opened or used THC products, including edibles, concentrates, cartridges, and disposables.
Products not in their original packaging.
Sale or clearance items.
Items returned without prior authorization.
3. How to Request a Return or Refund
To initiate a return or refund request:
Contact us within 48 hours of receiving your order at sales@muhamedsworld.com 
Include your order number and clear photos of the damaged, defective, or incorrect item.
Wait for our team to review and approve your request before returning the item.
4. Return Shipping
If your return is approved, we will provide instructions on where to send the item.
Customers are responsible for return shipping costs unless the return is due to our error (e.g., incorrect or damaged item).
We recommend using a trackable shipping service to ensure your return reaches us safely.
5. Refunds
Once your returned item is received and inspected:
We will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5–10 business days.
Note: Shipping costs are non-refundable.
6. Late or Missing Refunds
If you haven’t received your refund:
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Check your bank or payment account again.
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Contact your credit card company or bank, as it may take additional time before your refund is officially posted.
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If you have done this and still have not received your refund, please contact us at sales@muhamedsworld.com.
7. Exchanges
8. Cancellations
Orders may only be cancelled if they have not yet been processed or shipped. Once your order has been shipped, it cannot be cancelled.
9. Contact Us
If you have any questions about this Returns & Refunds Policy or your personal data, please contact us at:
Email Address